Privacy Policy

Introduction:

Welcome to Arete Property Management LLC, operating under the brand name "The Wave Houses." At The Wave Houses, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard the personal data obtained through our website and communication channels.

Types of Information Collected:

We collect the following types of personal information from our customers:
• Name
• Phone number
• Email address

How Information is Collected:

We collect personal information through our secure website at https://thewavehouses.com/en/contact. Customers provide this information voluntarily when contacting us regarding reservations, inquiries, or issues during their stay.

Purpose of Data Collection:

The personal information we collect is used solely for the following purposes:
• Communication with guests regarding reservations, inquiries, or issues during their stay.
• Facilitating past, present, and future short-term rental reservations.

Data Security Measures:

We prioritize the security of our customers' personal data and have implemented various measures to protect it from unauthorized access or misuse. These measures include:
• Secure storage of data on our internal servers.
• Encryption of sensitive information transmitted through our website.
• Access controls and restrictions to prevent unauthorized access to customer data.

Data Sharing:

We do not share customers' personal data with third-party companies for any purpose at any time.

User Rights:

Customers have the following rights regarding their personal information:
• The right to access their personal data held by us.
• The right to request updates or corrections to their personal information.
• The right to request deletion of their personal data from our records.
Customers can exercise these rights or raise any privacy concerns by contacting us at info@thewavehouses.com.

Contact Information:

For any questions or concerns regarding this Privacy Policy or our data practices, customers can reach out to us at:
Arete Property Management LLC
Email: info@thewavehouses.com

SMS Consent:

We offer customers the option to opt-in to receive text messages from us by texting 'YES'. Customers can opt-out at any time by texting 'STOP'. We do not share SMS consent information with third parties.
This Privacy Policy is effective as of April 3rd, 2024 and may be updated periodically. Any changes will be posted on our website.

Log Files

Arete Property Management, LLC (“The Wave Houses”) www.thewavehouses.com follows a standard procedure of using log files.